Privacy Policy for Advance Digital Graphics Ltd

At Advance Digital Graphics we take privacy very seriously and this notice explains how we use the personal and trade information that you provide to us, how it is stored and when and if it is shared with third parties how and why it is done so.

How we use your personal information

  1. To administer and manage our relationship with you, including the use and maintenance of credit accounts.
  2. To process orders and provide quotations to you.
  3.  To help in the process of dealing with your enquiries.
  4. For the purposes of corrective action, in relation to administrative purposes or fault of goods.
  5. To keep you up to date with products and services we provide in relation to your interest in the company, an option to unsubscribe will always be given.
  6.  To notify you of any changes to the company or any of the services that we provide.
  7.  To do credit checks with reputable agencies before providing you with a credit account, you will be notified of this before action takes place.
  8.  For the purpose of debt recovery in the case of non-payment.
  9.  To comply with applicable laws, regulations and rules.

In relation to these purposes it may be necessary to disclose your information to other third parties that perform services on our behalf, such as legal and accountancy teams, fraud sharing organisations or when legally obliged to do so. In each case the information shared will be within the European Economic Area and the UK.

How we collect your data

 This is done in a number of ways, via email, telephone and includes where you share information with. Such as when you make a purchase, create and account with us or subscribe via our website. We take the utmost care in dealing with your data and take the appropriate steps to protect it.

Your rights in relation to your personal information

  1. Request access to personal information we hold about you and details of our processing of your personal information.
  2. Request a correction to incorrect information held.
  3. Request to delete information held under certain circumstances.
  4. Receive your personal information held in a suitable format to transfer to a third party.
  5. Object or Restrict on certain grounds the processing of your information.
  6. Object to the processing of your information for direct marketing.
  7. Object to any decision made about you based solely upon on automated processing that produces legal effects or otherwise significantly affect you.
  8. Lodge a complaint with the UK Information Commissioners Office.

 All personal information is kept under a password protected database, with only authorised staff allowed access, information is not kept longer than necessary and will be kept updated and correct. 

Should you have queries regarding your personal information, access, removal or anything else please feel free to contact us at team@advancedigitalgraphics.co.uk or on 01376 521007 and we will be happy to help you.